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Consumer Tips: Expectations
Once you have finalized the plans for your upcoming remodeling project and decided on a contractor, there are several other important issues you should be aware of when construction begins. Larger projects, such as room additions, may change the living conditions in your home for the duration of the project. While most of the changes will only be minor inconveniences, you should know beforehand the problems you may encounter when construction begins.
The most important thing to remember is that quality takes time. This may mean waiting an extra day or two for special order materials, or waiting for a particular specialty trade contractor (such as an electrician) that you know is reliable. We know that delaying construction for a couple extra days is not an easy thing to do, but ensuring your project is completed to your total satisfaction will be worth it when your project is completed.
You have heard the expression that even the best made plans can come unraveled. No matter how well you and your contractor plan your construction project, chances are there may be a conflict along the way. Perhaps the weather may delay construction or the materials supplier may have a delay in shipment. As long as you are aware that minor problems like delays and weather issues are a possibility, you will be better prepared if they occur.
Living in a construction zone means living with inconveniences during construction. You will probably have workers coming in and out of your home, dust settling throughout the house from construction, and you may not be able to use certain rooms. The homeowner who is prepared for such inconveniences won't find them quite as inconvenient as the homeowner who plans to continue living as if nothing is taking place in their home. The best way to prepare for your construction project is to talk to your contractor. He knows exactly what will be taking place during construction and can help settle some of the concerns you may have.
Consumer Tips: Hiring Tips
• Consider hiring a designer for larger projects.
• Ask for a list of references.
• Call the references, here's what to ask. (below)
• Communication is key!
• Don't hire based on lowest price alone.
• What are the contractor's quality standards?
• How long has the contractor been in business?
• Verify insurance.
• Check the contractor's level of education.
• Look for a professional designation.
• Look for a contractor who is a member of an applicable trade association.
• Check to see if the contractor needs a license, and if so, that it is valid.
• A dispute resolution system should be written into your contract.
• Be sure your contract contains these elements.
1. Consider hiring a designer for larger projects.
For larger projects, such as a room addition or even a significant landscaping project, seriously consider hiring an architect or designer first. The designer will help detail exactly what you want, and he can draw a set of plans and material specifications for your project. Most designers will also provide oversight and additional assistance during your project.
2. Ask for a list of references.
Ask your contractor for client references. This is your best way to judge a contractor's experience and professionalism. Don't simply read the references a contractor gives you. Take time to contact several previous clients. You should also visit one of the contractor's references-either with the contractor, or with your designer.
3. Call the references, here's what to ask.
List of questions to ask references:
• How was the quality of the workmanship?
• How well did the contractor stay on budget according to the original estimate?
• Did the contractor use a change order form for any changes?
• How timely was the contractor during the course of the job?
• Were you happy with his/her attitude when problems would arise?
• How were the subcontractors and workers that were on the job?
• Did they keep the job site clean and safe?
• Was the contractor himself on the job to supervise?
• Would you ever use this contractor again?
• Would you refer them to a friend?
MHIC #123700 MHBR# 6236